Qualification profile  
  Awarding Body: City and Guilds Programme information: Who is this NVQ for: Employees who work within the care profession.
Progression opportunities: Level 3 in Health & Social Care
    Timescale: 26 weeks *Timescale to be agreed at curriculum planning meeting  
  We deliver nationally accredited work based QCF programmes which assess competence against occupational standards. They also complement and embed your existing in-house training to maximise the benefits across the organisation.  
  What we offer...  
  • Your own dedicated Assessor/trainer will work from your premises, becoming part of your team and an extension of your training arm  
  • Flexible start and end dates to minimise disruption  
  • All assessment and training done on your premises - no need for employees to leave the site  
  • Candidate led portfolio – which evidences activities undertaken against NVQ standards  
  • Information, advice and guidance provided to each candidate  
  • Focused training consisting of face to face workshops and workbook exercises using a delivery schedule to suit your needs
  • On the job observation and assessment with candidate feedback and review sessions to monitor progress and review targets  
  Typical delivery model
  1. Curriculum Planning Meeting
  To confirm your development needs and review your Standard Operational Procedures. Which we then map to the existing NVQ/QCF framework.
  2. 'Assess-Train-Assess' - to Ensure Added Value and Maximum Benefits

Assess: Assessment of literacy/numeracy and occupational skills to identify skills gaps and training requirements so that workshops and training activities are designed to meet the individual needs of the learner.

Train: Reinforcement of the knowledge needed to effectively perform job role by introducing or re-visiting techniques through job specific workshops or workbook activities to improve skills and generate supplementary evidence.

Assess: On the job assessment over time to observe theory being put into practice and to assess development of skills.

  3. Continuous Improvement through employer/learner evaluation  
  Evaluations are held at key dates to monitor the quality and content of the programme delivery.  
  The Assessor/Trainer  
  The assessment and training is carried out by experienced, occupationally competent Assessor/Trainers.  


Programme content:


To achieve the Level 2 in Health & Social Care the candidate needs to present evidence of competence to support units the following units:


Mandatory units


Introduction to communicate in health, social care settings


Introduction to personal development in health, social care settings


Introduction to equality and inclusion in health, social care settings


Principles of safeguarding and protection in health and social care


The role of the health and social care worker


Implement person centered approaches in health and social care


Contribute to health and safety in health and social care


Handle information in health and social care setting


Optional Units: (chosen to best match the learner and the employer’s needs)

DEM 201

Dementia awareness

DEM 202

The person centered approach to the care and support of individuals with dementia

DEM 205

Understand the factors that can influence communication and interaction with individuals who have dementia

DEM 207

Understand equality, diversity and inclusion in dementia care


The Principles of Infection Prevention and Control


Causes and spread of infection


Cleaning, Decontamination and Waste Management

LD 201   

Understand the context of supporting individuals with learning disabilities

LD 205

Principles of positive risk taking for individuals with disabilities

LD 206

Principles of supporting an individual to maintain personal hygiene

LD 208 K

Principles of supporting individuals with a learning disability to access healthcare

LD 210          

Introductory awareness of autistic spectrum conditions

PD OP 2.1

Understand physical disability

PD OP 2.3

Understand the impact of acquired brain injury on individuals

SS MU 2.1

Introductory awareness of sensory loss

SS OP 2.1

Introductory awareness of models of disability

DEM 204

Understand and Implement a person centred approach to the care and support of individuals with dementia

DEM 209

Equality, diversity, and inclusion in dementia care practice

DEM 210

Understand and enable interaction and communication with individuals with dementia

DEM 211

Approaches to enable rights and choices for individuals with dementia whilst minimising risks

HSC 2001

Provide support for therapy sessions

HSC 2002

Provide support for mobility

HSC 2003

Provide support to manage pain and discomfort

HSC 2004

Contribute to monitoring the health of individuals affected by health conditions

HSC 2005

Support individuals to carry out their own health care procedures

HSC 2006

Support participation in learning and development activities

HSC 2007

Support independence in the tasks of daily living 

HSC 2008

Provide support for journeys

HSC 2010

Provide support for leisure activities

HSC 2011

Support individuals to access and use information about services and facilities

HSC 2012

Support individuals who are distressed

HSC 2013

Support care plan activities

HSC 2014         

Support individuals to eat and drink

HSC 2015

Support individuals to meet personal care needs

HSC 2016

Support individuals to manage continence

HSC 2017

Provide agreed support for foot care

HSC 2019

Gain access to the homes of individuals, deal with emergencies and ensure security on departure

HSC 2022

Contribute to the care of a deceased person

HSC 2023

Contribute to supporting group care activities

HSC 2024

Undertake agreed pressure area care

HSC 2025

Support individuals undergoing healthcare activities

HSC 2027

Obtain and test specimens from individuals

HSC 2028

Move and position individuals in accordance with their plan of care

HSC 2029

Meet food safety requirements when providing food and drink for individuals

HSC 2030

Provide support for sleep

HSC 2031

Contribute to support of positive risk- taking for individuals

HSC 3049

Prepare environments and resources for use during healthcare activities


Emergency first aid skills

LD 202

Support person-centered thinking and planning

LD 203          

Provide active support

LD 206 C

Support individuals to maintain personal hygiene

LD 208 C

Contribute to supporting individuals with a learning disability to access healthcare

PD OP 2.2

Work with other professionals and agencies to support individuals with a physical disability

PD OP 2.4

Support families of individuals with acquired brain injury

SS OP 2.2

Support effective communication with individuals with a sensory loss

SS OP 2.3

Contribute to the support of individuals with multiple conditions and/or disabilities

SS OP 2.4

Contribute to supporting individuals in the use of assistive technology

SS OP 2.5

Support individuals to negotiate environments


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